Kualitatem operates a list of software testing services and other systems development consultancy activities. The business developed its own software QA package in the course of its operations – this is called Kualitee. Kualitatem operates on two continents, with offices in Pakistan and the USA. Its corporate structure includes Kualitatem, Inc in the USA and Kualitatem Pvt. Ltd. in Pakistan.
The business is still a private company and it is still run by its two founders. The main activity of Kualitatem is its software testing consultancy, with the Kualitee product providing a useful extra income stream.
Founding and Background
Kualitatem was founded by Jamil Goheer and Khurram Javed Mir in Lahore, Pakistan in January 2009. The company’s initial mission was to address the growing need for dedicated QA services as software development and digital transformation were becoming more complex. The founders recognized a gap in the market for companies that specialize exclusively in software testing and quality assurance, rather than being bundled within broader IT services.
Their vision was to help organizations deliver high-quality, bug-free software by offering a range of independent, objective testing services. These services would focus on improving user experience, security, performance, and overall functionality in software systems.
Key Focus Areas
Kualitatem’s service offerings center around different areas of software testing:
- Functional Testing Ensuring that software operates according to specified requirements.
- Performance Testing Evaluating software under stress and load to ensure reliability and responsiveness.
- Security Testing Conducting vulnerability assessments and penetration testing to identify security gaps.
- Automation Testing Leveraging tools to automate repetitive test cases, improving speed and accuracy.
- Mobile App Testing Ensuring mobile apps perform seamlessly across various devices and platforms.
- Compliance Testing Making sure software complies with relevant industry regulations and standards.
Industry Focus
Kualitatem serves a wide variety of industries, including banking and finance, healthcare, telecommunications, e-commerce, and education. By catering to industries with strict regulatory requirements, Kualitatem has built a reputation for being a trusted partner in delivering secure and compliant software solutions.
Recognitions and Growth
Since its inception, Kualitatem has grown in size and reputation. It has earned several certifications, including ISO 9001 and ISO 27001, reflecting its commitment to quality management and information security. The company is also recognized as a Gartner-Listed Vendor, a notable achievement in the tech industry.
Kualitatem’s approach of specializing in QA and security testing, combined with its ability to cater to global clients, has helped it establish a strong presence in both North American and Middle Eastern markets.
Kualitee is a key product of Kualitatem, designed as a comprehensive test management tool that complements the company’s broader focus on software testing and quality assurance services. Launched as part of Kualitatem’s commitment to enhancing the QA process, Kualitee simplifies test case management, defect tracking, and collaboration within QA teams, helping organizations improve the efficiency and effectiveness of their testing efforts.
Timeline and Evolution
- 2009: Kualitatem was founded in 2009 by Jamil Goheer and Khurram Javed Mir. Headquartered in Lahore, Pakistan and New York, USA.
- 2010–2012: In its early years, Kualitatem rapidly expanded its service offerings, including functional testing, performance testing, and security testing.
- 2013: Kualitatem achieved ISO 9001 (Quality Management) and ISO 27001 (Information Security Management) certifications.
- 2014: As automation became increasingly important in software development, Kualitatem introduced automation testing services.
- 2016: Recognized by Gartner as a listed vendor for security testing, underscoring its expertise in testing for cybersecurity vulnerabilities.
- 2017: Launch of Kualitee, a cloud-based test management tool.
- 2018 – 2020: As cloud technologies advanced, Kualitatem embraced cloud-based testing, offering clients scalable, flexible QA services. This allowed the company to serve a broader range of clients
- 2021: Kualitatem started integrating AI and machine learning into its testing processes, focusing on predictive analytics for defect management and enhancing test automation.
- 2022: Kualitatem adopted continuous testing and DevOps practices, enabling faster software development cycles for its clients.
- 2023: Kualitatem continued to focus on security testing, expanding its expertise to address challenges posed by emerging technologies like blockchain and IoT.
Through this timeline, Kualitatem has evolved from a specialized QA services provider into a global leader offering both services and products like Kualitee. The company continues to innovate, staying ahead of industry trends and maintaining a strong focus on ensuring the quality and security of software products across various industries.
Company Ownership and Locations
Kualitatem has a dual corporate structure, with a company in the USA and another in Pakistan. The two companies coordinate their activities, for example, services performed by the team in Pakistan are marketed by the team in the USA. The USA branch also provides market research activities, looking at themes for advertising that will attract more high-value clients around the world.
The Pakistan location has a much lower cost base than any site in the USA could offer. The USA office address is very prestigious – it is on Wall Street in New York. However, office rents are so high in that location that it can only be economically viable to base a small team there.
The initial business model of Kualitatem relied on finding expertise in Pakistan at a lower price than such talent can be hired for in the United States. The company focused on consultancy services, which have a low capital requirement and very short lead times. This meant that the two founders of the business needed to make very little investment in the company other than their own expertise.
Jamil Goheer and Khurram Javed Mir had previously started up another QA consultancy called Kraysis. The formation of that business had actually been a project for the MBA course at Lahore University. The pair ran that company for three and a half years before starting up Kualitatem. Therefore, the duo were treading a path with which they were very familiar and probably judged the capital requirements of the company at its inception.
The two founders have never needed to call in institutional investors because the business was profitable from the very beginning. The company is still private and still owned by Jamil Goheer and Khurram Javed Mir.
Target Market and Customer Base
Kualitatem has built a diverse customer base by catering to organizations across various industries that require high-quality software testing and assurance services. Their target market primarily includes industries where software reliability, security, and compliance are critical. Below is an overview of Kualitatem’s target market and the typical customer base they serve.
1. Banking, Financial Services, and Insurance (BFSI)
The BFSI sector is one of Kualitatem’s core markets due to the stringent regulatory requirements and the high risks associated with software vulnerabilities in financial systems. Banks, insurance companies, and financial service providers require thorough testing for security, performance, and compliance to protect sensitive customer data and ensure uninterrupted service delivery. Kualitatem’s services such as security testing, penetration testing, and regulatory compliance testing make them a trusted partner in this sector.
Key Services for BFSI:
- Security and penetration testing
- Compliance testing for standards such as GDPR and PCI DSS
- Functional testing for core banking and financial systems
2. Healthcare and Life Sciences
Healthcare organizations must comply with strict regulations like HIPAA in the U.S. and GDPR in the EU to protect patient data and ensure the accuracy of healthcare software systems. Kualitatem offers testing services that help healthcare providers, pharmaceutical companies, and medical software vendors ensure that their systems are secure, functional, and compliant with healthcare standards.
Key Services for Healthcare:
- HIPAA compliance testing
- Data security and privacy testing
- Performance testing for healthcare applications
- Mobile and Web application testing
3. Telecommunications
Telecom companies rely on extensive software infrastructure to manage vast networks, customer data, and billing systems. Kualitatem works with telecommunication providers to ensure the seamless functionality of their software, handling large-scale data processing, high traffic, and secure user interactions. Performance testing and load testing are particularly important for this sector to ensure uninterrupted service for millions of users.
Key Services for Telecom:
- Load and performance testing
- Functional and integration testing
- Security testing for mobile and Web apps
4. Retail and E-commerce
The e-commerce and retail industry requires efficient, secure, and user-friendly platforms to maintain customer trust and increase sales. Kualitatem helps online retailers and e-commerce platforms by testing for usability, security, and performance, ensuring that their websites and mobile apps are fast, intuitive, and secure, especially during high-traffic events like sales or promotions.
Key Services for Retail and E-commerce:
- Usability and user experience (UX) testing
- Security testing
- Performance testing during high traffic
- Mobile app testing for cross-platform consistency
5. Government and Public Sector
Government agencies often handle critical infrastructure and sensitive public data, which requires a high level of security and reliability. Kualitatem provides security testing, penetration testing, and compliance services to ensure that government systems, including public services portals, citizen data systems, and internal management software, are secure against cyber threats.
Key Services for Government:
- Cybersecurity testing and risk assessments
- Compliance with public sector regulations
- Data security and encryption testing
6. Education and EdTech
With the rise of EdTech platforms, schools, universities, and education providers need secure and scalable software solutions for learning management systems (LMS), e-learning platforms, and mobile apps. Kualitatem helps education providers ensure that their platforms function smoothly across devices, provide secure access to learning materials, and protect student data.
Key Services for Education:
- Mobile and Web app testing
- Security testing for student data protection
- Performance testing for online learning platforms
7. Technology and Software Companies
Software development companies and tech startups typically require independent testing partners to ensure the quality of their products before launching to the market. Kualitatem provides functional testing, automation testing, and performance testing for tech firms to ensure that their software applications are ready for users and can scale as needed.
Key Services for Tech Firms:
- Functional testing for SaaS products
- Automation testing to streamline QA
- Integration testing for cloud services
8. Media and Entertainment
In the fast-paced media and entertainment industry, companies require high-performing and user-friendly platforms to stream content, deliver news, or offer gaming experiences. Kualitatem’s testing services ensure that these platforms can handle high user loads, perform optimally, and are secure from data breaches.
Key Services for Media & Entertainment:
- Performance testing for streaming services
- Load testing for high user traffic
- Mobile app testing for media applications
9. Blockchain and Emerging Technologies
With the rise of blockchain and IoT, Kualitatem has expanded its services to include blockchain testing and IoT device testing. Blockchain applications, especially those related to cryptocurrencies and smart contracts, require high levels of security testing. Kualitatem serves this growing market by ensuring that these systems are secure, functional, and scalable.
Key Services for Blockchain and Emerging Tech:
- Blockchain security and vulnerability testing
- Smart contract auditing
- IoT device functionality and security testing
Customer Base
Kualitatem’s customer base is global and includes small, medium, and large enterprises across the above-mentioned industries. Clients range from startups to Fortune 500 companies that need dedicated QA services for mission-critical applications. The company serves clients in North America, Europe, the Middle East, and Asia, with a special focus on industries that demand high levels of security, reliability, and compliance.
Key Characteristics of Kualitatem’s Clients:
- Companies in highly regulated industries BFSI, healthcare, government
- Organizations with complex, large-scale software systems Telecom, tech firms
- Enterprises that need high levels of security and compliance Finance, healthcare
- Startups and tech companies looking for agile QA solutions EdTech, blockchain, media
Kualitatem has built a customer base that values quality, security, and performance in their software products. This market spread allows Kualitatem to cater to a wide range of industries, helping clients ensure their software meets the highest standards of quality and functionality.
Flagship Product: Kualitee
Kualitatem has evolved from a pure services company into one that offers both quality assurance (QA) services and software products. Their product suite is designed to help businesses manage their software testing life cycle efficiently, ensuring high-quality, secure, and reliable software.
1. Kualitee – Test Management Tool
Kualitee is the core product in Kualitatem’s suite and is a test management platform that simplifies and streamlines the entire software testing life cycle. Designed to integrate both manual and automated testing processes, it manages test cases, defect tracking, and team collaboration.
Key Features:
- Test case management: Create, organize, and manage test cases across multiple projects, reducing redundancy and increasing efficiency.
- Defect management: Track and manage defects or bugs in real time, with detailed reporting on severity, priority, and assigned team members.
- Automation integration: Integrates with popular automation tools like Selenium.
- Integration with DevOps tools: Integration with tools like Jira, GitHub, Bitbucket, and CI/CD pipelines.
- Customizable reports and dashboards: Detailed reporting and analytics, providing real-time insights into testing progress, defect trends, and overall project health.
- Collaborative environment: Role-based access and real-time updates, improving communication between QA, development, and project management teams.
2. Kualitee Automation
This product focuses specifically on test automation to streamline and accelerate the software testing process. Kualitee Automation supports integration with popular automation frameworks, enabling teams to run automated test scripts across multiple environments.
Key Features:
- Automation script execution: Users can execute pre-existing automation scripts directly within Kualitee, reducing manual intervention.
- Support for multiple automation tools: Integrates with widely used tools such as Selenium and Appium.
- Automated defect logging: Defects identified during automated test runs are automatically logged into Kualitee’s defect management system.
- Cross-browser testing: Perform tests across various browsers and platforms to ensure software consistency and compatibility.
- Continuous testing: Integrates with CI/CD tools to support continuous testing as part of DevOps pipelines.
3. Kualitee Security Testing Suite
As security becomes a paramount concern across industries, Kualitatem has developed a dedicated security testing suite as part of its overall product offerings. This suite focuses on identifying vulnerabilities and ensuring that software applications are secure from external threats.
Key Features:
- Vulnerability scanning: Automated scanning of applications to detect vulnerabilities and security flaws.
- Penetration testing support: Simulates real-world attacks to identify potential security gaps.
- Compliance testing: Ensures that applications meet security standards and regulations such as GDPR, HIPAA, and PCI DSS.
- Real-time security alerts: Immediate notifications of any critical security issues detected during testing.
4. Kualitee Mobile Testing
Kualitee Mobile Testing is designed to help QA teams manage and execute test cases specifically for mobile applications. As mobile apps become increasingly important across industries, this product allows teams to ensure their apps are functional, performant, and secure across multiple devices and operating systems.
Key Features:
- Cross-platform testing: Enables testing on both iOS and Android devices, ensuring app consistency across different platforms.
- Real device testing: Supports testing on real mobile devices to ensure that applications behave as expected in real-world scenarios.
- Automation support for mobile apps: Integrates with mobile automation frameworks like Appium for automated mobile testing.
- User experience testing: Focuses on key mobile-specific factors such as responsiveness, layout, and performance.
5. Kualitee Performance Testing
Kualitee’s Performance Testing tool is built to help organizations assess how their software performs under different levels of load and stress. It ensures that applications can scale efficiently and handle user traffic without performance bottlenecks.
Key Features:
- Load testing: Simulates high traffic conditions to test how well the application scales and performs under stress.
- Stress testing: Determines the application’s breaking point by pushing the system beyond its normal load capacity.
- Resource monitoring: Monitors CPU, memory, and network usage during tests to identify performance bottlenecks.
- Customizable testing scenarios: Allows testers to create specific scenarios based on expected user behavior.
6. Kualitee API Testing
With the rise of API-driven architectures, Kualitee’s API Testing tool ensures that APIs function correctly and deliver accurate data. This tool helps teams test APIs independently of their user interfaces to ensure they perform consistently across various systems.
Key Features:
- Automated API testing: Allows teams to automate API test cases for efficiency and accuracy.
- Functional and security testing for APIs: Ensures APIs are functional, secure, and free of vulnerabilities.
- Data validation: Verifies that APIs return the correct data across different use cases.
- Integration with third-party APIs: Supports testing of integrations between internal and external APIs.
Other Notable Products
The other products of Kualitatem should be described more accurately – they are services. However, the other branches of the Kualitatem operations have been established for longer than the Kualitee division. The company lists many service categories but they all fall into two categories: Software Quality Assurance and Penetration Testing/Vulnerability Management.
1. Software Quality Assurance
Kualitatem offers a comprehensive range of Software Quality Assurance (QA) services designed to ensure the delivery of high-quality, reliable, and secure software. With a focus on industries such as finance, healthcare, telecommunications, and e-commerce, Kualitatem’s services include functional testing, performance testing, security testing, and automation testing.
Their functional testing services verify that software applications meet specified requirements, while performance testing assesses how applications perform under various load conditions, ensuring they can handle expected traffic. Kualitatem’s security testing identifies vulnerabilities, helping organizations safeguard sensitive data against threats and comply with regulatory standards.
The company also excels in test automation, utilizing modern tools and frameworks to streamline testing processes and enhance efficiency. By integrating automation into CI/CD pipelines, Kualitatem enables faster releases without compromising quality.
Their commitment to excellence is underscored by certifications such as ISO 9001 and ISO 27001, ensuring adherence to best practices in quality management and information security. Kualitatem’s approach combines industry expertise with tailored solutions, making it a trusted partner for organizations looking to enhance their software quality assurance processes and achieve optimal performance in a competitive landscape.
2. Penetration Testing
Kualitatem’s Penetration Testing services provide comprehensive security assessments designed to identify vulnerabilities and potential exploits in an organization’s systems, applications, and networks. Leveraging a team of experienced security professionals, Kualitatem employs industry-standard methodologies and tools to simulate real-world cyber-attacks, effectively mimicking the tactics of malicious actors.
The penetration testing process typically includes scoping, information gathering, vulnerability assessment, exploitation, and reporting. Kualitatem’s experts conduct thorough assessments to uncover security weaknesses, prioritizing findings based on risk levels and providing actionable recommendations for remediation.
Their services cater to a wide range of industries, including finance, healthcare, and e-commerce, addressing specific compliance requirements such as PCI DSS, HIPAA, and GDPR. Kualitatem emphasizes the importance of ongoing security evaluations to stay ahead of evolving threats, offering clients tailored testing schedules to meet their unique needs.
Upon completion of each engagement, clients receive detailed reports that not only outline vulnerabilities but also offer strategic guidance for improving overall security posture. Kualitatem’s penetration testing services empower organizations to fortify their defenses, ensuring strong protection against potential breaches and enhancing their confidence in maintaining sensitive data security.
Major Competitors
Here are six major competitors to Kualitatem, each with a brief overview of their offerings:
- TestFort Specializes in software testing services, offering a wide range of QA solutions, including functional, automated, and performance testing. They focus on providing dedicated teams for various industries, ensuring tailored solutions that meet client-specific needs while maintaining high standards of quality and reliability.
- Cigniti Technologies A global leader in independent software testing services. They offer a comprehensive suite of testing solutions, including automation, performance, security, and AI-driven testing. Their focus on innovation and agile methodologies helps organizations ensure the quality and security of their software products.
- QualiTest Group Provides end-to-end quality assurance and testing services, with a strong emphasis on AI and automation. They cater to a variety of industries, including finance, healthcare, and telecommunications, delivering tailored testing solutions to improve software quality and ensure compliance with industry standards.
- A1QA A software testing company that offers a broad range of QA services, including manual and automated testing. They focus on providing customized solutions to various sectors, ensuring comprehensive testing coverage and effective risk management to enhance software quality and performance.
- Applause Provides crowdsourced testing services that allow companies to gain real-world feedback on their applications. They specialize in functional, usability, and localization testing, leveraging a global community of testers to ensure high-quality user experiences across different devices and platforms.
- Tricentis Known for its continuous testing and automation solutions, offering a reliable platform for managing the testing lifecycle. Their tools facilitate agile testing, enabling organizations to accelerate release cycles while maintaining high-quality standards, making them a prominent player in the QA landscape.
Spotlight Wrap Up
Kualitatem is the business behind Kualitee, but the company has much more depth than just a single-product operation. Not only was the tool developed with the experience of a company that had been in the software QA business for eight years. Furthermore, the brains behind the company had an additional three and a half years of history in the field before that.
Kualitee solidifies the expertise of Kualitatem’s testing consultants, reproducing that knowledge for no further cost. The company will continue to promote and develop the Kualitee platform. This provides a more affordable option for customers that could keep the company afloat if global access to international expertise sees software testing experts in Pakistan able to command US wages by working remotely for competitor businesses.
